Posted on March 2, 2016
Uber’s DISRUPTIVE Message for Health Care; Allan S. Detsky, M.D., Ph.D., and Alan M. Garber, M.D., Ph.D. New Engl J Med 2016; 374:806-809 March 3, 2016
Unreliable service, inconvenience, uncomfortable surroundings, and high prices make customers unhappy, and given the opportunity, they will go elsewhere. Uber, Silicon Valley’s response to the shortcomings of urban taxi and limousine services, has managed to upend an established industry by offering an appealing alternative. Uber’s technology-enabled incursion into a highly regulated market suggests that if […] Read More