Posted on March 2, 2016
Uber’s DISRUPTIVE Message for Health Care; Allan S. Detsky, M.D., Ph.D., and Alan M. Garber, M.D., Ph.D. New Engl J Med 2016; 374:806-809 March 3, 2016
Unreliable service, inconvenience, uncomfortable surroundings, and high prices make customers unhappy, and given the opportunity, they will go elsewhere. Uber, Silicon Valley’s response to the shortcomings of urban taxi and limousine services, has managed to upend an established industry by offering an appealing alternative. Uber’s technology-enabled incursion into a highly regulated market suggests that if […] Read More
Posted on August 30, 2015
COMPETITION IS HEALTHY
Uber is changing my experience with taxis. I have used Co-op taxis for about 20 years. The wait was usually 10 to 30 minutes. The service was spotty. The dispatcher sometimes got it wrong. The cabs would show up and wait. Not the greatest experience. However, things have changed. Uber is a major threat to […] Read More