About four years ago, during COVID, Ben was diagnosed by accident. He was having a pelvic ultrasound to rule out bladder cancer. His father was battling bladder cancer. The ultrasound at that time showed dilated bile ducts. The formal diagnosis was made. It was...
Ken thought he should check his heart. Ken was 70 years of age. His father had died of a heart attack in his 60s. He did the research. And found that he could pay for a special heart test called a CT cardiac angiogram. He purchased the test for about $2,000. It is not...
Ken was 28 and had ADHD. He had become confused and couldn’t keep a job. He was dismissed from his last job after one week. He has several worrisome symptoms. He is very depressed, lethargic and felt physically cold for hours each day. He had reversed day and...
Charles was a commercial pilot working in Northern B.C. He developed atrial fibrillation about 6 months ago. This cardiac rhythm disorder can have serious complications such as stroke. His doctors in B.C. had him on medications, which also had complications. The wait...
Recently, I was giving a lecture to a group of doctors when one asked me to define patient complexity. I could not immediately provide a coherent, concise, and clear explanation. The irony is that RCM Health has spent the last 30 years focused on addressing patient...